Jennifer Crowley
Jennifer has been a registered nurse for 32 years. She is a certified life care planner and certified care manager. She founded The Life Care Experts over 19 years ago in northwest Montana. She is the author of “7 Steps to Long-Term Care Planning”, “The Life Care Management Handbook,” and “The Ultimate Care Plan Guide: 101 care plan templates for aging and life care professionals." She cofounded The Life Care Management Institute in 2019, which offers over 30 online courses for learning how to start, grow, & manage a successful life care management practice. Jennifer's extensive background in nursing and life care planning has equipped her with the skills and knowledge to offer personalized care plans and care navigation for her clients. She is dedicated to enhancing the quality of life for aging individuals and their families through innovative approaches and evidence-based practices. Jennifer's passion for life care management and her dedication have made her a trusted and influential figure in the field. She continues to inspire and support others through her work, ensuring that her clients receive the highest level of care and support.
Jennifer is a Certified Dementia Trainer through the National Council of Certified Dementia Practitioners & has been part of state, local & regional work groups to improve the lives of those impacted by Dementia.
Morgan Erb
Morgan nursing journey started over 10 years ago in the acute hospital setting on a neurology unit, then in an outpatient gastroenterology surgery center. Morgan’s Certified Nursing Life Care Planner Certification and her years of experience in nursing have equipped her with the knowledge and skills to conscientiously and practically plan for individuals after they have experienced a traumatic or catastrophic event in their life. By conducting thorough assessments, collaborating closely with medical professionals, legal teams, clients, and using evidence-based research, Morgan creates a detailed life care report outlining future care requirements and cost projections. She truly cares for the patient/client, and understands what needs they require to enjoy a meaningful life following the injury or illness with support and their reasonable and necessary care.
Andrea Bicek
With over 15 years of nursing experience, Andrea has been a dedicated advocate for patient care in both emergency and critical care settings. As a seasoned flight nurse with over 500 missions, she has honed her expertise in patient assessment, critical thinking in high-pressure environments, and providing compassionate care during life’s most challenging moments. Andrea’s journey began in Idaho, where she earned her Bachelor of Science in Nursing through an accelerated program at Idaho State University. She later moved to Bozeman, Montana, combining her passion for healthcare with her love for the outdoors. Her career has spanned emergency nursing, hospice care, and air medical transport, where she played a key role in ensuring patient safety and well-being.Now, as a life care manager, Andrea brings her extensive experience to help clients maintain independence, dignity, and quality of life. Her commitment to the Gallatin Valley community, along with her ability to navigate complex medical situations with both skill and empathy, makes her a trusted resource for individuals and families. Outside of work, Andrea enjoys exploring the Montana wilderness with her family and friends. Whether hiking, bird hunting, or spending time with loved ones, she finds solace and balance in the great outdoors.
Susan Moore
Susan Moore began her nursing career as a Registered Nurse in Atlanta, Georgia, and has since cultivated a diverse and impactful path in healthcare. After relocating with her husband of over 40 years to Kalispell, Montana, Susan joined Logan Health, where worked for more than seven years. Alongside her clinical work, she and her husband are purposefully building their homestead—currently home to cows, chickens, dogs, cats, and a regular rotation of local wildlife. There’s always a new project or something to tend to.
With a deep and varied nursing background, Susan has served in roles including Cardiac Stepdown, IMC Unit Supervisor, Inpatient RN Case Manager, and most recently, as a Faith Community Nurse supporting multiple congregations and the broader community. She also works as an RN Case Manager with a home care agency, focusing on Veterans and Medicaid clients.
Susan is a driving force behind several impactful programs in the Flathead Valley. She helped launch the Faith Community Nurse Program at Logan Health and partnered with MSU Extension and the Area Agency Aging to bring the national research based Strong People senior fitness program to the area. Most recently, she has played a key role in establishing Flathead Respite Care, a nonprofit dementia respite program affiliated with the national Respite for All movement, where she serves as President of the Board of Directors.
Susan brings a wealth of clinical experience, community connections, and a deep commitment to person-centered care to the LCME team. Her passion lies in promoting health and wellness, encouraging intentional care of both body and spirit, and ensuring that all members of the community have access to compassionate, holistic care, connecting them with resources and support systems that will sustain and enhance a well balanced life.
Kerry Nagel
Kerry is a native Minnesotan but has called the Flathead Valley home for most of the last 25 years. Kerry's Dementia care work started in 2014 with a Montana Nurse Aide course. Kerry has also gained certification through the National Council of Certified Dementia Practitioners. Kerry describes her background, helping to connect her life experiences with her passion and current work: "Specializing in Dementia care connects so many dots of my life. My yoga practice helps me to stay calm and engage with people in this particular moment. The English major and artist in me is fascinated with word substitution and the creativity involved with alternative means of communication. Living in Tokyo during my Junior year of college informs me of how it feels to be lost in a crowd and unsure of what those around me are discussing. And my sense of humor comes in handy on a regular basis. This is not work I was "born to do." It is work I have grown into, and I love it."